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Motor stall can be a number of issues, generally easy to recitfy. Check to see how many blades are on the cutting plate, it should always have 3. Less than 3 creates an imbalance and can damage the motor. The cutting plate maybe too low and onsome sections of grass it is hitting the ground, stalling the motor. Raise the cutting height. If the above
Check if the holes in the 2 in 1 unit are blocked Likely foreign matter blocking the holes preventing water coming out If blocked, unblock the holes
Is the docking station connected to power and turned on at the power point? Is there a blue light on the docking station? If there is no blue light you may have a power supply issue. Check the two metal charging plates on the front of the robot. Is one of the plates leaning back? If so, it may have grass caught in there or you may have a broken spri
Loop signal lost means that there is an issue with the connection of your boundary wire, normally a break in the line somewhere. Check to see if you have a blue or red light on your docking station. Blue means you have a good connection, red means there is a break in the connection somewhere. If you have no light, it is likely a power supply issue
MoeBot S5 | S10 190m MoeBot S20 220m
There is a process to using a robot window cleaner. This video will help you understand who to get the best possible results. How to clean windows with a HOBOT 2S
The wire that runs underneath your docking station via the tube in the centre should be connected to the black (negative) connector and the wire that ends at the rear of your docking station should connect to the red (positive) connector. In correct connection will invert the signal and your MoeBot will not operate.
Check main brush for foreign matter Foreign matter blocking main brush Clean the main brush
Check if the side brush is moving Clean side brush Check if the main brush cover is damaged If damaged, replace cover Check if there is foreign matter in the rear wheels Remove foreign matter
No power going to the the base station Turn power on
Check the top radar for hair or debris caught in it Clean the radar If you need help cleaning the radar please contact support for further instructions
To use a robot mower, you first need to set up a boundary wire and docking station. The boundary wire is simple to install, it carries a low voltage signal that tells the robot mower where it can and cannot go. The boundary wire is normally pegged to the ground with pegs provided. The boundary wire connects to the docking station, which is connected
My robot window cleaner works when plugged in, but when unplugged it does not work? This is normal, the robot window cleaner needs to stay connected to power. If your robot window cleaner is plugged in, turned on at the power point and has no lights, vacuum motor or power, it is most likely a power supply issue, please contact customer service If
No. Your MoeBot is self mulching. Unlike a pertrol mower, your MoeBot operates every few days creating a fine powder like mulch, which decomposes quickly. A petrol mower uses a blunt blade system, unlike the MoeBot which uses 3 razor sharp blades. So, you lawn becomes naturally fertlised and greener.
Your docking station should be installed on the lawn. Your MoeBot will use the boundary wire from your docking station to: Edge mow Find its docking station
Your MoeBot can work up to 28% inclines.
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The boundary wire is used to tell your MoeBot where it can and cannot go. The line should be taut and a peg placed every 1 metre The line can be buried if you wish up to 4cm, but is not necessary After approx 6 weeks the line will not be visible as it will sink beneath the soil and grass will grow over it On corners you will need to space pegs appr
This can be numerous things. Bump sensor Cutting motor PCB board Contact customer service so we can help trouble shoot and identify what the specific issue maybe.
Yes, your robot window cleaner can be used inside our outside. Just make sure the day you are cleaning it is not high humidity or windy.
Yes, robot vacuums and robot mops work exceptionally well due to changes in technology over the past couple of years, but you need to be aware of the key specifications before buying one, otherwise you may be purchasing older technology that may not do what you want it to do. Don’t be fooled by major brands and paying more, some well known brands ar
Check if the radar has any dirt or grime on it/ anything obscuring its vision Likely dirt blocking the radar Clean the radar
The best use of any robot window cleaner is regular maintenance and preventing the build up of dirt etc. If you have not cleaned in many years, the robot and you may struggle to clean your windows extremely well. It may mean a deep cleaning is required first, or external windows may need to be hosed and scrubbed down with dishwashing detergent to br
Your MoeBot will require some maintenance across its lifespan, but don't worry, most tasks that need to be performed can be done at home with a screwdriver or spanner. Cleaning Your MoeBot is not a baby, so please don't bathe it. Your MoeBot is designed to handle rain on top of the unit, but is not designed to have water sprayed underneath. If requ
Blades should be changed every 6 weeks. Blades need to be razor sharp to reduce wear and tear on the motor and to ensure your grass looks prestine. Blades cost is $66 per 30 blades.
Check Wheels for foreign matter Foreign matter likely to be wrapped around the wheels preventing them from moving Remove foreign matter
Having a strong WIFI signal outside is important if you want updates via the APP. You may need an external WIFI booster for your home if the signal is weak. Remember, MoeBot diesn't require WIFI and you can easily use your MoeBot by programming the LCD panel without WIFI.
MoeBot will mow over it. The cutting motor operates between 3200 and 3500 rpm, same as a petrol mower. You may end up with poo on the wheels that will need to be brushed off, not hosed. Being extremely quiet, you can operate your MoeBot at night when your pets are way and dog poo picked up, unlike a petrol mower.
Birds eat seeds and small stones to aid digestion. If external windows have bird poo on them, remove first to ensure there are no small stones which may scratch the window.
Check the side brush for foreign matter Foreign matter caught in the side brush Clean the side brush
Yes, either the HOBOT window cleaning solution or Cyrstal Clear. Both these solutions will not block the ultra sonic spray system. The HOBOT window cleaning solution is a great cleaner and window polish. The Crystal clear solution is great to break up dirt and grime.
The best way to clean your MoeBot is with a stiff brush, do not bathe it! If you spray water underneath or bathe it this will void the warranty and possibly damage the cutting motor or electronics. If you wish to clean the top use a damp clothe.
Suction power has a direct correlation to the robots ability to clean, in our opinion, any robot vacuum cleaner under 2000PA suction is not worth buying. Products like the Ultenic T10 have a whopping 3,300PA suction. The other component that dictates cleaning is the brush roller rotating speed and thickness, after all the brush roller is pulling up
A MoeBot is designed to maintain your lawn in a pristine state that always looks freshly mowed. To achieve this look, your MoeBot should be operating every 2-3 days, this means that your MoeBot is cutting millimeters of grass each time, not centimeters. Less wear and tear on cutting motors Fine powder like grass fertilizing your lawn No visible gr
2 year warranty on cutting motor 2 year warranty on wheel motors 2 year warranty on motherboard 2 year warranty on LCD panel 12 month warranty on battery 12 month warranty of wheels no warranty on blades or cutting plate
Your HOBOT Window cleaner has multiple safety options built in. The power vacuum motor holds the window cleaner on the window like glue, if the power was to fail there is a back up battery that will alert you and hold the HOBOT window cleaner to the window for 20 minutes. The very last fail safe is the safety cord. We recommend using the safety cord
Once your robot vacuum/mop is fully charged, it will map your home automatically via the app. Most brands like HOBOT and Ultenic will allow you to set up a host of customisable features such as: Cleaning styles for each room No go zones Schedules Curtain zones Store multiple maps for multi-story homes As well as the ability to control your robot vac